Online Telehealth Centre

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"Now Offering Veterinary Care from the Comfort of Your Own Home"

"Meet with our team via Message, Phone, or Video"

We Offer Telehealth

Our mission at Spinks Veterinary Clinic is to understand your pet needs and provide accurate guidance. Through telehealth, we can offer advice and help manage numerous health concerns for your beloved pet. Although we are unable to address all illnesses and injuries remotely, we can assist with determining the urgency of a situation and deciding whether your pet requires immediate care or can wait to see us or your regular veterinarian.

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Book a Consultation

Book a one-on-one session via video, phone, and message with a Veterinarian to handle your pet's needs

Message Session with a Veterinarian $65.00

Message Communication

  • Have a message conversation with a Veterinarian. Our goal is to respond as quickly as possible but you can expect us to address your question within 24 hours.
  • Enter the questions that you'd like to discuss within the message consultation and you can attach supporting videos or pictures for our review.
  • Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
Phone Consultation with a Veterinarian $95.00

Phone Communication

  • Schedule a 20 minute phone consultation with a Veterinarian. We call the number you provide at the scheduled time.
  • Attach any supporting videos, pictures, or documents for our veterinarian to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Any device using Chrome, Firefox, or Safari. An actual phone is required. Do not use Internet Explorer.
Video Consultation with a Veterinarian $95.00

Video Communication

  • Schedule a 20 minute video consultation with a Veterinarian. The video consultation is done within our platform, no downloads needed!
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.

About Spinks Veterinary Clinic

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Spinks Veterinary Clinic is an independently owned and operated veterinary practice led by husband and wife team Macgregor and Tanja. They're honoured to be serving families in the Toronto neighbourhood where Macgregor grew up. As well as striving to provide the best patient care possible, they have always put a strong emphasis on building meaningful relationships with their clients based on open communication, compassion and transparency. They treat every patient as an individual and it is their goal to ensure that each one of their clients are able to make informed decisions when it comes to the management and care of their beloved pets. While offering a full range of veterinary services in clinic, they are thrilled to announce the launch of their new telehealth platform!

How Our Platform Works

It's extremely easy to use our consulting platform. Follow the simple steps below!

Sign-Up

Get started by clicking the ‘Register’ button in the top right corner. There is no fee to sign-up!

Schedule Appointment

Once in the application, select your preferred communication channel (video, phone, or message) and select an available time slot. For messages, a time slot is not needed and we typically respond within 24 hours.

Communicate with your Veterinarian

Our unique communication system provides a high quality video chat with a veterinarian within the browser on your phone or desktop, no app install required! If you don`t have camera, we will call you on the phone!

Consultation Summary

We provide a written summary of your consultation that`s available for you viewing at any time.